Managed and Hosted Services

Remote Monitoring & Management


What is Remote Monitoring and Management (RMM) ?

Remote monitoring and management (RMM) is a collection of information technology tools that are installed on client laptops, workstations and servers. These tools gather status and performance from the applications and hardware running in the clients computer. This information is reported to TRC Computers’ servers, alerting us if there is a problem and allowing us to resolve any issues. RMM is the proactive, remote tracking of network and computer health.

Security

TRC Security is the first component of the Remote Managed Services system, and is also available as a stand-alone service.
This first module provides Enterprise class Anti-Virus, with Web site monitoring, to provide real-time protection from threats.

For a more detailed look at all the benefits provided, as well as pricing discounts available when combing services visit our pricing matrix page.

Remote Managed Services (RMS)

Remote Managed Service is the second component and core of the Remote Managed Services system, and is also available as a stand-alone service.

Remote managed service is the proactive remote tracking of computer and network health. RMS monitors 140 system services. These include hardware, such as the Hard Drive health for potential failure, and vulnerabilities in the operating system.

RMS provides the ability to repair systems remotely in many cases, removing the need to take your PC to the shop!

For a more detailed look at all the benefits provided, as well as pricing discounts available when combing services visit our pricing matrix page.

Software as a Service


What is Software as a Service (SaaS) ?

Software as a service (SaaS) is a software distribution model in which TRC hosts applications and makes them available to customers over the Internet. SaaS is one of four main categories of cloud computing, alongside infrastructure as a service (IaaS), platform as a service (PaaS), Backup as a Service (BaaS)

Microsoft Office 365

All of your favorite office apps on every device you own! Includes 1TB of cloud storage / backup.

Add users, or transfer unused licenses without long term commitments.

 

Hosted Exchange Server

  • Simplified IT management anywhere you do business
  • 100% uptime SLAs in state-of-the-art Microsoft data centers around the world
  • Better financial models with transparent and predictable cost structures

 

Hosted Exchange +Office

We take the complexity out of deploying and managing Office 365 across large organizations. Managed services from TRC Computer Services helps you deploy Office 365 with all the power of Microsoft Exchange Server for robust email.

Infrastructure as a Service


What is Infrastructure as a Service (IaaS) ?

Infrastructure as a Service (IaaS) is a form of cloud computing where TRC provides virtualized computing resources, such as servers, over the Internet.  IaaS is one of four main categories of cloud computing services, alongside Software as a Service (SaaS), Platform as a Service (PaaS), and Backup as a Service (BaaS)

Backup as a Service


What is Backup as a Service (BaaS)?

BaaS, Cloud Backup, Remote Backup. This service goes by several names. It is a simple and cost-effective solution that gives you strong protection for data wherever it resides—in your enterprise data center, remote and branch offices, or your desktop / laptop computer. TRC Backup gives you cost-efficiency and minimal maintenance, consistent tools for offsite backups and operational recovery, and unified application availability.  BaaS is one of four main categories of cloud computing services, alongside Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS)

Why Choose TRC Managed Services?

Office communications are vital to your business, but as specific needs change (such as location, growth, or advancing technology), IT can be a major distraction from your core business activities. Besides reducing the complexity of buying, maintaining, and managing your network, TRC Managed Services enables you to:

  • Shift costs from large capital expenditures to productive operational expenses with scalable per-seat pricing
  • Eliminate the need to contract with multiple vendors
  • Streamline accounting functions with single invoicing
  • Stay up to date with security software and licensing requirements
  • Removes many of the day to day tasks

TRC support and management services are flexible, cost effective, and can help you cut risk, save money, manage complexity and improve your workflow so you can compete more effectively.

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